Maintenance plans

Call an engineer

To arrange for an engineer to visit, call us free on 0800 915 4162, or send a visit request below and we will get back to you to confirm.

Freephone, 24 hours, 365 days

0800 915 4162

The fastest way to report a breakdown.

Request a visit

Tell us what's wrong

Plan customers: have your policy reference number to hand. New customers: include your postcode so we can check that we cover your area.

Smell gas?

Call the National Gas Emergency Service on 0800 111 999 first, then call us.

Full name

Phone number

Email address

Postcode

Are you a plan customer?

Policy reference number (optional)

What do you need?

Preferred date (optional)

Preferred time (optional)

Describe the problem

This is a request, not a confirmed booking. We will contact you by phone or email to confirm a date and time. For an urgent breakdown, please call our freephone helpline on 0800 915 4162.

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