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Service & maintenance 0800 915 4162

Maintenance plans

Switch. Save. Simple.

We like to keep things simple. Rather than lots of different plans and prices, we offer two straightforward plans that cover you for the major problems you are likely to experience in your home. Should disaster strike, a single phone call is all it takes to get things back under control.

Need an engineer?

  • Plan customers, freephone 0800 915 4162
  • Helpline open 24 hours, 365 days a year
  • Our own Gas Safe registered engineers
Request an engineer visit

Boiler & central heating cover

5 Star Plan

£15.99per month

Complete, affordable cover against boiler and central heating breakdowns.

  • No call-out charge
  • No replacement parts charges
  • Cover 7 days a week, 365 days a year
  • Local company with fully trained Gas Safe registered engineers
  • Ongoing no claims cashback of £50 each year
  • Annual service and safety check included
  • Free 24 hour breakdown helpline

Home emergency add-on

Plumbing & Electrical Plan

£8.99per month

Complete, affordable cover against plumbing and electrical emergencies.

  • Covers all of your home's plumbing, including burst pipes
  • Covers your home's electrical wiring and fittings, including repairs to hidden wiring (up to a work value of £500 incl. VAT for each job)
  • Local company with fully trained Gas Safe registered plumbers and electricians
  • No call-out charge
  • No replacement parts charges
  • Free 24 hour helpline

For the budget conscious

Budget Plan £7.99 per month

Our standard maintenance plan provides an annual system safety check plus unlimited 24 hour, 365 day call-out cover.

  • An annual system and safety check
  • Unlimited call-outs, 24 hours a day, 365 days a year, by our own Gas Safe registered engineers
  • Labour costs for your boiler and central heating if listed parts break down*

Labour covered on:

Time clock or programmer; circulating pump and valves; radiator and valves; hot water tank; unvented hot water tanks; feed and expansion tank; duct work and warm air vents (warm air systems); pipes and fittings; motorised valves; primary flue and draught diverter; integral circulator water heater providing hot water (warm air systems).

*Spare parts must be paid for. See terms & conditions for more information.

Fire Cover £3.99

An add-on for your fire, available to 5 Star Plan customers.

Ready to switch?

Tell us which plan you are interested in and we will call you to set it up. You can pay by Direct Debit, credit or debit card, or cheque.

Start a plan enquiry

Not on a plan but need a repair?

We offer a competitive central heating repair service with no call-out charge, whether or not you are a plan customer.

Call free Free quote